Hosting Built by Engineers Who Answer the Phone
When your environment goes sideways at 11 p.m., you shouldn't be filing a ticket into a queue and waiting for a tier-1 script-reader in another time zone. You should be talking to the engineer who built your stack.
That's IntelliData hosting. A flat monthly fee. Every security, backup, compliance, and performance feature included. And a named team that picks up when you call.
The Big-Box Cloud Promise vs. What Actually Happens
Hyperscalers sell scale. What they deliver, increasingly, is fragility at scale.
On October 19–20, 2025, a hidden defect in AWS DynamoDB's DNS automation in its US-East-1 region took down Snapchat, Fortnite, Ring, Roblox, Coinbase, and Signal — and thousands of businesses with them. AWS's own post-event analysis traced it to a race condition that left an empty DNS record the automation couldn't repair. Recovery took most of a business day.
Nine days later, on October 29, 2025, a faulty Azure tenant configuration deployment grounded Alaska Airlines systems for the third time in 2025 — following an outage on October 23 that cancelled 229 flights.
Three weeks after that, on November 18, 2025, Cloudflare went down. X, ChatGPT, and a meaningful slice of the internet went dark with it.
Three outages. Three of the largest cloud providers on Earth. Six weeks.
This is the model you're paying premium rates for. Shared tenancy, opaque dependencies, region-wide cascades, and a support ticket as your only recourse.
| The Hyperscalers | IntelliData | |
|---|---|---|
| When something breaks | Open a ticket. Wait for tier escalation. | Call your engineer. They already know your stack. |
| Pricing | Variable. Egress fees. Surprise bills. | Flat monthly fee. Everything below is included. |
| Performance | Shared tenancy. Noisy neighbors. Throttled bandwidth. | Dedicated resources. SSD. Unlimited bandwidth. |
| Compliance | DIY shared-responsibility model. | SOC 2 Type 2 attested. HIPAA-ready. |
| Blast radius | One region down = thousands of businesses dark. | Isolated environments. Smaller blast radius. Faster recovery. |
| Your status | Account number. | Partner. |
Everything You Need. One Monthly Fee. No Asterisks.
Most providers price hosting as a starting point, then charge for every feature that makes it actually usable — firewalls, backups, monitoring, antivirus, support. We don't. Here's what's built into every IntelliData hosting environment:
🔒 Security & Compliance — Built In, Not Bolted On
- Managed Firewall with geo-region blocking to shut down traffic from regions you don't do business in
- SSL Certificates for encrypted communication, included
- Multi-Factor Authentication (MFA) on access to sensitive systems
- Managed Antivirus with automatic updates and active monitoring
- Threat Detection Software scanning continuously for anomalous behavior
- VPN Solution for remote workers — encrypted, secure, included
- Site-to-Site VPNs for businesses with multiple offices
- SOC 2 Type 2 — examined annually by an independent third-party auditor against the AICPA Trust Services Criteria for Security, Availability, Processing Integrity, Confidentiality, and Privacy
- HIPAA-compliant hosting for healthcare clients who need BAAs and PHI protection done right
⚡ Performance — Engineered for Speed
- Optimized servers tuned for both small workloads and enterprise applications
- 10GB connectivity between all servers — fast inter-server data transfer, minimal latency
- Unlimited bandwidth — no egress fees, no ingress fees, no metered surprises at the end of the month
- Scalable resources that grow with your business, not your invoice
👁️ Monitoring & Maintenance — While You Sleep
- RMM (Remote Monitoring and Management) watching performance, security, and uptime 24/7
- System Monitoring tracking server, application, and infrastructure health
- Automatic Patch Management — we handle the updates so vulnerabilities don't sit open
- Proactive issue resolution before it becomes your problem
🛡️ Data Protection
- 7-day backup with point-in-time recovery
- Offsite backup stored in geographically separate locations
- Disaster recovery posture documented for audit
🎧 Support — From People, Not Portals
- Phone and email support with real engineers
- Online incident management system for ticketing when you prefer it
- Tiered response times per our SLA — Level 5 (full work stoppage) responded to in under 1 business hour; Level 4 in under 2; Level 3 in under 4. Subject to SLA terms — full document available on request.
💲 Pricing — What You'll Pay Is What You'll Pay
- Fixed monthly fee. No metered egress. No per-feature add-ons. No quarterly true-ups. The number on your contract is the number on your invoice.
Compliance by Design, Not by Checklist
If you're in a regulated industry — FDA-regulated manufacturing, healthcare, financial services, a DoD supply chain — you already know the hidden cost of hyperscaler "shared responsibility." You inherit the certifications. You also inherit the work of proving controls, documenting boundaries, and producing audit evidence yourself.
IntelliData inverts that. Our SOC 2 Type 2 examination is conducted annually by an independent third-party auditor against AICPA's Trust Services Criteria for Security, Availability, Processing Integrity, Confidentiality, and Privacy. We hand auditors documented evidence. You hand auditors our report.
That's the difference between compliance as a feature and compliance as a posture.
You'll Recognize Yourself in One of These
You're an AEC firm running Revit, AutoCAD, and BIM 360 — and your team is tired of laggy renders and slow file sync over shared infrastructure.
You're FDA-regulated and your auditor wants 21 CFR Part 11 evidence, validated environments, and DR documentation that actually exists.
You're in healthcare or financial services and one more public outage from your provider will end up in a board meeting.
You're a DoD contractor working toward CMMC Level 2 and need a controlled environment with ITAR boundaries.
You're a mid-market CIO or CTO who's spent the last 18 months untangling surprise AWS bills and explaining shared-responsibility gaps to leadership.
If any of that lands, we should talk.
Move Beyond Big-Box Cloud
You can keep paying premium rates for shared tenancy, ticket queues, and the next region-wide outage. Or you can host with a U.S. team of named engineers who treat your uptime like their own.
We'll review your current cloud spend, compare it side-by-side against an IntelliData environment, and show you exactly what you'd pay, what's included, and what changes on day one.
Or call us directly: 516-268-3004. A person will answer.
