Disaster Recovery Site
When the big cloud goes down, your business shouldn't go with it.
On October 20, 2025, AWS US-East-1 took down Snapchat, Fortnite, Ring, Coinbase, Signal, and thousands of businesses for hours. A hidden fault in DynamoDB's automated DNS management triggered endpoint resolution failures, and the resulting race condition produced an incorrect empty DNS record that automation failed to repair.
Nine days later, Alaska Airlines was hit by a Microsoft Azure outage — its third tech-induced disruption that year, grounding flights and stranding passengers.
Three weeks after that, Cloudflare went down and took X, ChatGPT, and major platforms with it.
Three hyperscaler-class failures. One quarter. If your "disaster recovery plan" is "the big cloud will catch us," the receipts are in.
A DR site is not a backup. It's the difference between "we're down" and "we never stopped."
A backup is a copy of your data sitting somewhere. A Disaster Recovery Site is a live, mirrored environment that takes over when your primary fails — applications, databases, identity, the whole stack — so your team keeps working while the rest of the internet is refreshing status pages.
IntelliData builds and operates that secondary environment for you, with defined Recovery Time and Recovery Point Objectives written into your agreement. No shared-responsibility riddles. No surprise egress fees when you actually need to use it.
The IntelliData Difference
With AWS or Azure, you get a ticket queue. With IntelliData, you get a named engineer who knows your environment.
When US-East-1 melted down, AWS customers waited. They filed support cases. They watched a status page. They couldn't call the engineer who built their architecture, because there isn't one — there's a tier, a region, and a queue.
That's not how we work.
Every IntelliData client has a named team that knows your stack, your applications, your compliance scope, and your tolerance for downtime. When something breaks — yours or ours — you get a person on the phone, fast.
Per our SLA documentation, our highest-severity response commitment is less than 1 business hour for issues that stop productivity, and less than 2 business hours for issues causing significant productivity loss. Those are response windows to a human, not an auto-acknowledgment from a bot.
What our DR Site actually includes
🛡️ Dedicated, isolated infrastructure
No shared tenancy. No noisy neighbors competing for the IOPS you need during a failover event. Your DR environment is yours.
⚡ Cross-region failover, configuration-dependent
We design RTO and RPO targets around your applications — not a one-size-fits-all marketing number. FDA-regulated workload that needs validated environments? Architecture firm with multi-gigabyte Revit models? Healthcare practice with HIPAA-scoped PHI? Each gets a DR design built for it.
🔒 Rolling backups with verified integrity
Backups that haven't been tested aren't backups — they're hope. We test restores on a documented cadence so you know the DR site will actually come up when you need it.
🎧 Compliance by design
Our hosting platform is examined annually by an independent third-party auditor against SOC 2 trust services criteria covering Security, Availability, Processing Integrity, Confidentiality, and Privacy. HIPAA posture is built in for healthcare clients.
💲 Flat monthly pricing
Firewall, backups, support, and the DR site itself — included. No egress surprises the month you actually fail over.
Hyperscaler DR vs. IntelliData DR — At a Glance
| Hyperscaler DR | IntelliData DR Site | |
|---|---|---|
| Support during failover | Open a ticket. Wait. | Call your named engineer. |
| Pricing | Variable; egress charges on recovery | Flat monthly; recovery included |
| Tenancy | Shared, throttle-prone | Dedicated, isolated |
| Blast radius if provider fails | Region-wide (see Oct. 20, 2025) | Smaller, contained |
| Compliance | DIY shared-responsibility | SOC 2 Type 2-audited; architected for HIPAA - aligned environments |
| Testing | Your responsibility | Scheduled, documented restore tests |
Who this is built for
FDA-regulated firms needing 21 CFR Part 11 audit trails and DR documentation auditors will actually accept.
AEC firms running AutoCAD, Revit, and BIM 360 — where a day of downtime is a missed deadline and a furious client.
Healthcare practices where downtime means deferred care and a PHI risk surface that grows by the hour.
Financial services firms with fiduciary and audit exposure on every minute offline.
DoD contractors needing CMMC Level 2 and ITAR-aware controlled environments.
Mid-market firms done being an account number at a hyperscaler.
The honest part
We can't promise the internet will never break. Nobody can — not us, not AWS, not Azure, not Cloudflare. What we can promise is that when something breaks, you'll know who to call, that person will know your environment, and your DR site will be there because we tested it last month.
Specific RTO and RPO commitments are written into your agreement and depend on the workloads you're protecting. Ask us for the current terms.
See your DR posture before the next outage finds it
Most companies discover their disaster recovery plan doesn't work the same day they need it. Don't be one of them.
Schedule a 20-minute infrastructure review. A real engineer will walk through your current environment, identify your single points of failure, and show you what a properly designed DR site would look like for your stack.
Or call 516-268-3004. Someone who works here will answer.
