Built Around Your Workload. Backed by Engineers Who Know Your Name.
Most "custom" server offerings from big-box clouds are pre-baked instance types with a slider for RAM. That's not custom. That's a menu.
At IntelliData Solutions, a custom server starts with a conversation — between you and the engineer who will own your environment. We design the configuration around how your applications actually run: the CPU profile your ERP needs at month-end close, the storage IOPS your imaging workloads demand, the memory ceiling your line-of-business app keeps bumping into. Then we build it, host it in our SOC 2 Type 2–examined environment, and stay on the phone when you need us.
No ticket queues. No "Tier 1 will escalate to Tier 2 within 8 hours." A named engineer who knows your stack.
With AWS or Azure, You Get an Instance Type. With IntelliData, You Get an Architecture.
Hyperscalers want you to fit your workload to their catalog. We do it the other way around.
| What You're Used To | What You Get With IntelliData |
|---|---|
| Pick from t3, m5, c6i, r6g… and hope it matches | Configuration built around your actual workload profile |
| Shared tenancy, noisy neighbors, throttled bandwidth | Dedicated resources, unlimited bandwidth, SSD/GPU options |
| Egress fees, reserved-instance math, surprise bills | One flat monthly fee — firewall, backups, and support included |
| Shared-responsibility compliance burden on you | SOC 2 Type 2–examined hosting platform |
| A support portal and an account number | A named engineer with your number in their phone |
When the next region-wide outage cascades — and the receipts say it will — you want a smaller blast radius and someone who picks up.
The receipts:
October 19–20, 2025 — A latent DNS race condition in AWS DynamoDB (US-East-1) cascaded across Snapchat, Fortnite, Ring, Roblox, Coinbase, and Signal. Multi-hour disruption. (AWS Outage Latest — New Analysis Explains What Went Wrong And Why, 10/23/2025)
October 29, 2025 — A faulty Azure tenant configuration deployment took down Alaska Airlines' key systems for more than 8 hours — the airline's third tech-induced disruption that year. (Alaska Airlines Hit by Disruptions Due to Microsoft Azure, 10/30/2025)
November 18, 2025 — Cloudflare servers crashed, knocking out X, ChatGPT, and nearly 40 million live sites worldwide. (Massive Outage of Websites Reported as Cloudflare Goes Down, 11/18/2025)
You weren't an account number to those engineers. You were a status page update.
What "Custom" Actually Means Here
⚡ Workload-matched compute.
We size cores, clock speed, and memory to what your application profile demands — not what's on a dropdown menu. Render farms, database servers, terminal services, ERP back-ends, FDA-validated environments — each gets a different build.
💾 Storage tuned to your I/O pattern.
SSD-backed by default. We separate OS, application, and data volumes when it matters, and right-size IOPS to the workload — so AutoCAD doesn't fight your accounting database for disk.
🌐 Unlimited bandwidth. No egress surprises.
Move data in. Move data out. Run backups, replication, large-file sync. One flat monthly fee covers it. Configuration-dependent within your SLA terms.
🔒 Compliance by design.
Our IntelliData Hosting Platform is examined annually by an independent third-party auditor against the AICPA Trust Services Criteria for Security, Availability, Processing Integrity, Confidentiality, and Privacy. For FDA-regulated firms, healthcare providers handling PHI, financial services, and DoD contractors working toward CMMC, that audit foundation isn't bolted on at renewal — it's how we operate every day.
🛡️ Backup and DR built in.
Backups are included in the flat monthly fee. Optional warm DR site available for clients with documented recovery objectives.
🎧 Security posture you can hand to an auditor.
Firewall management, patching cadence, access controls, and monitoring are part of the service — not a separate SKU.
Who This Is For
You'll feel the difference if you're:
An FDA-regulated firm that needs 21 CFR Part 11 audit trails, validated environments, and DR documentation an inspector won't laugh at.
An AEC firm running Revit, AutoCAD, or BIM 360 where render speed and large-file sync determine billable hours.
A healthcare practice managing PHI under HIPAA, with BAAs that mean something.
A financial services firm where uptime, encryption, and audit readiness aren't optional.
A DoD contractor working toward CMMC Level 2 with ITAR-controlled data.
A mid-market firm that got burned by a hyperscaler bill, a noisy-neighbor performance hit, or a ticket that sat in queue for a day.
Support That Shows Up
Every IntelliData client has access to our ticketing system — but the response tiers are committed in writing, not buried in a shared-responsibility PDF. Per our SLA documentation:
| Severity Level | Expected Response Time |
|---|---|
| Level 5 — full work stoppage | Less than 1 business hour |
| Level 4 — significant productivity loss | Less than 2 business hours |
| Level 3 — moderate impact | Less than 4 business hours |
| Level 2 — minor impact | Less than 8 business hours |
| Level 1 — questions, inquiries | Less than 1 business day |
Subject to SLA terms. Request current terms during your consult.
FAQ
How is your "custom" different from the configuration options at AWS or Azure?
Hyperscaler configurations are menu-driven — you pick the closest preset and over-provision the rest. We build the configuration around your workload profile after an engineer reviews how your applications actually perform. You pay for what you need, not what fits the closest tier.
What's included in the monthly price?
The server, dedicated compute and storage, unlimited bandwidth, firewall management, backups, monitoring, and support from a named engineer. One flat fee. Configuration-dependent — final pricing built into your proposal.
Are you a fit for compliance-heavy industries?
Yes. Our hosting platform is examined annually by an independent third-party auditor under the AICPA SOC 2 framework. We support FDA 21 CFR Part 11 workloads, HIPAA environments with BAAs, financial services audit requirements, and CMMC-track DoD supply chain firms.
What happens when something breaks at 2 a.m.?
A real engineer picks up. Level 5 issues — anything that fully stops your work — get a response in under one business hour per our SLA. No chatbot. No Tier 1 reading a script.
Can you migrate us off AWS or Azure?
Yes. We run lift-and-shift migrations regularly for firms tired of egress surprises and ticket queues. We'll do a side-by-side cost and architecture comparison before you commit to anything.
Move Beyond Big-Box Cloud
The hyperscalers were built to scale. We were built to know you.
If you want a server configuration designed around how your business actually runs — hosted in a SOC 2–examined environment, supported by engineers who answer the phone, billed at one predictable monthly price — that's what we do.
See your current cloud spend in a side-by-side comparison →
Partner with real people who care about your uptime and your budget.
Or call 516-268-3004. A person will answer.
